Items purchased online may be returned/exchanged within 7 days of receipt. Items for return/exchange must be unused. Refunds will be given in a check format regardless of the payment form. All return/exchange shipping fees must be paid by the buyer. There will be no exchanges or returns given for custom items.

Wash by hand with warm water and dawn dish soap, follow with air dry.

Avoid any sharp force trauma.

No items created for dogs are indestructible. We strive to create products that outlast the competition, as the owner you should frequently inspect your products for wear and tear and determine the suitability of continued use. 

Please note that all first-class mail is not insured. For maximum shipment protection please select priority shipping. 

*Priority shipment does not guarantee faster processing. Each item is handcrafted and takes 5-7 business days to process. 

***During peak times lead times may extend by 14-21 business days. Peak times include mid-July-Mid September as we prepare for and complete the Iowa and Minnesota State Fairs. 

Please note that all first-class mail is not insured. For maximum shipment protection please select priority shipping. 

*Priority shipment does not guarantee faster processing. Each item is handcrafted and takes 5-7 business days to process. 

***During peak times lead times may extend by 14-21 business days. Peak times include mid-July-Mid September as we prepare for and complete the Iowa and Minnesota State Fairs.