01. What makes your products different?
Every Item is Handcrafted with materials sourced in the US
Our paracord is Military Grade 550 cord
We test our products on our own pets!
03. Can I shop at a retail location?
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Yes, we have quite a few partner retail locations! A new locator is coming soon!
05. Shipping and Handling
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All of our products are shipped using USPS and rates are calculated at check out based on weight of your order and zip code. As each item is hand made please allow 7-21 days for us to create your item in addition to the time in the mail.
07. Returns/Exchanges
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Returns/Exchanges
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Unused items that are not the correct size can be exchanged within 7 days of confirmed delivery. Buyer is responsible for all shipping fees, and items may be subject to a restocking fee.
02. Why Paracord?
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Paracord is mold-, mildew-, and color-fade-resistant.
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It has a tensile strength of 550lbs. Please note that this does not make it immune to sharp force trauma.
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Because of its round edges, it tends not to mat or dye fur.
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It is washable!
04. Do you ship Internationally?
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At this time we cannot ship internationally from our website, but if you head over to our etsy shop you can puchase and ship internationally there! www.etsy.com/shop/leashesbyliz
06. Care
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For washing, please hand-wash in the sink with warm water and a gentle soap like Dawn, and air-dry.
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Please keep away from sharp objects. Tensile strength does not guarantee against fraying, and 550 was designed to be cut.
08. Warrany
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We guarantee the hardware and cord for 14 days after purchase. Items that fail due to hardware or seal may be eligible for replacement or refund. These failures include buckles that are unable to clasp or malfunctioning clips. Items that have been cut, chewed, or otherwise damaged are not eligible for return.
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Because we do not manufacture the cord or the hardware, we cannot unconditionally guarantee the pieces beyond this.
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Items that were used inappropriately and have flaws are not eligible for return or exchange. This includes, but is not limited to: flaws in the fabric after being dragged on the ground, items chewed when left with the pet unattended, items used for it, and items washed with bleach or a harsh detergent.
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Leashes by Liz LLC is not responsible for misuse of our products resulting in harm or injury. It is the purchaser's responsibility to determine the product's suitability for their use.